Capitalize on your unused tickets with Andavo

As a travel manager, one of the most valuable tools at your disposal for optimizing your company's travel spend is the strategic management of unused airline tickets. With our services, we help you ensure that your organization is making the most of every dollar spent on airfare by effectively tracking and utilizing these tickets before they expire.

An unused ticket is a fully or partially paid airline ticket that was not used for its originally intended flight. These tickets often arise due to last-minute trip cancellations, itinerary changes, or traveler conflicts. Rather than letting these valuable assets go to waste, airlines typically allow the value of these unused tickets to be retained as credits that can be applied toward future flights. Proactive management allows you to recover their value before expiration.

Unused tickets represent a significant opportunity for cost savings. Without a robust tracking system, these tickets can expire unused, leading to unnecessary financial loss. However, by strategically managing them, you can:

• Reduce travel expenses by applying unused tickets toward future trips.

• Automatically apply travelers’ unused ticket credits when booking so cost-saving measures are implemented effortlessly.

• Maximize flexibility by transferring eligible tickets to other travelers when permitted by the airline.

In some cases, airlines allow name changes on unused tickets for a fee, enabling you to transfer them to another employee within your company. While policies vary by airline, this feature provides additional flexibility in reallocating travel funds where they are needed most. Our TMC helps you navigate these rules and advises you on the best course of action to maximize your savings.

Every unused ticket has an expiration date, which means timely action is critical. Our TMC provides comprehensive tracking of all unused tickets within your organization, making sure that they are used before they expire. We alert you to upcoming expirations and provide actionable insights to help you prioritize ticket utilization.

Our services enable you to:

• View all unused ticket data in one place through our easy-to-use reporting tools.

• Identify tickets eligible for transfer and manage reallocation efficiently.

• Receive alerts on approaching expiration dates to avoid losing funds.

• Automatically apply unused ticket credits for travelers during booking to maximize savings.

• Leverage data analytics to gain insights into travel spend and identify trends for future optimization.

By leveraging our TMC’s expertise and technology, you can turn what would otherwise be lost expenses into valuable savings. Effective management of unused tickets helps utilize your travel budget more efficiently, reducing overall costs and providing greater flexibility for your corporate travel program.

Let us help you make the most of your travel investment. Reach out to our team today to learn more about how we can support your unused ticket management strategy.

Why can't I transfer an unused ticket?
Each airline has its own set of rules determining whether a ticket can be transferred to another traveler. These policies often limit transferability to protect revenue and enforce booking policies. Additionally, we do not process transfers if the name change fee would be approximately the same as the value of the ticket, as this would negate any cost savings.

How does the name change fee work?
When an airline allows a name change on an unused ticket, the name change fee is deducted from the ticket's credit. The remaining credit is then applied toward the cost of the new traveler's flight.

How do ticket transfers work?
Ticket transfers cannot be completed through online booking. If you wish to use a transferable unused ticket credit for a new traveler, you must work with one of our travel advisors. Our advisors will help find the best available unused ticket, prioritizing ones that are close to expiration and those with the closest price match to the new itinerary